Vfang items Sello (Australia Post) NZ

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Your order was dispatched on xxxdatexxx via Australia Post with tracking number xxxx.

Normally, the delivery would take 7-15 working days to your location. However, due to courier shipment backlogs, the delivery may take longer than expected.

We have tracked your parcel and confirmed that it is [xxxxxxxxxx INSERT CURRENT DELIVERY STATUS HERE IF APPLICABLE xxxxxxxxxxx]

Since it's still within the delivery time frame, it would be much appreciated if you could wait for a few more days. We believe that you may get it soon.

If your item is not delivered by xxxdatexxx, please feel free to get back to us immediately. We will follow it up for you. Thank you very much for your understanding and patience.

For tracking information, please visit: http://auspost.com.au/track/ or contact 13 11 18.


Customer Service Remarks:

Issue Type: Courier/Delivery
Task Category: xxxx
Reference: xxxx
Resolution/Recommendation: Latest tracking update: xxxx, Advised ETA: xxxxx


Sample Customer Service Remarks:

Issue Type: Courier/Delivery
 Task Category: Kayako Ticket
 Reference: BAC-123-23456
 Resolution/Recommendation: Latest tracking update: Picked up from sender 09/10/2024, Advised ETA: 16/10/2024


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