Out of ETA (Investigation) MDDS

Hi XXX,

Thank you for contacting us.

Upon checking, we found out that your order was dispatched on xxxDATExxx via an International Registered Post with tracking number xxxxxxxxxxxx. We are sorry to hear that you have not received your item. We will now lodge an investigation with the courier regarding the status of your item and it normally takes up to 7 business days for such case to be looked into. We will get back in touch with you via this email once we receive an update. We apologise for the inconvenience.

Should you have further inquiries, please feel free to message us back.

Best Regards!

xxx, Customer Service