Out Of 7 Day Money Back(OLD WAREHOUSE)
Hi xxxx,
Good day! We hope you're doing great.
We are sorry to inform you but we are unable to do swapping or exchanging an item due to the warranty. Also, it shows that it has been opened/used/ tried. Please be reminded that under our money-back guarantee, we have stated that the package should not be opened and used or tried so it will be eligible for the 7-day money-back return. Apparently, we can no longer allow you to send it back. We suggest you please try selling it to your local store to gain back the money spent on this order. Thank you for your kind understanding.
Should you have any further please don't hesitate to contact us.
Best Regards,
xxxxx
Customer Service Representative
Hi xxxx,
Good day! We hope you're doing great.
We are sorry to inform you but we are unable to do swapping or exchanging an item due to the warranty. If the item does not suit your needs, you may get it to return under our 7-day xxx and you may just place a new order for the correct size wanted. However, as we were able to check and confirm you have placed this order last xxxx meaning the item is already out of the 7-day xxx warranty. We can no longer allow you to send it back. Thank you for your kind understanding.
Should you have any further please don't hesitate to contact us.
Best Regards,
xxxxx
Customer Service Representative