NZ Cancelled Order / Duplicate Order - Bestdeals Issue

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Hi xxx,

Good day! Thank you for your email.

Upon checking our system, we found out that you have placed (2) identical orders under your account with order numbers xxORDERIDxx and xxORDERIDxx. The order XXXXXXXX has expired 2 days after being placed due to no payment received while the order XXXXXXX was processed after the payment of xxAMOUNTxx has been confirmed on xxDATExx. Once the order is sent out, you will receive a confirmation email in your registered email account together with your tracking details. Please allow xxETAxx working days for the item to be delivered.

Furthermore, to check the status of your order, you can login to your Bestdeals account and follow the steps below:
1. Click on "My Account"
2. Proceed to "Order History"
3. Click on "View" on the order number
Should you have further inquiries, please feel free to email us back.


Best Regards!


Customer Service

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