Catch/Kogan/Mydeal - Parcel point return

WARNING! Parcel point return is only applicable if the item to be returned weighs no more than 10kg and the sum of L+W+H is not over 120cm.

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To return your item for free, please follow the instructions below:

1. BOOK
Visit http://parcelpoint.com.au/crazysales/return/xxxxxx and follow the simple online process to create a return label. Check the ParcelPoint weight & parcel size restrictions below:

≤ 10kg; ≤120cm in combined length (W + L + D)

2. LABEL
Kindly write the following details on a piece of paper and securely place it inside the package or attach it to the outside in a clear pouch or document sleeve. Please DO NOT write or mark directly on the product's box. Please use the following format:

(1) Return Authorization (RA) number: "RAXXXXXXXX",
(2) Full Name:
(3) Contact Number:
(4) Complete Address:

3. PACK
Please pack the item back to its original packaging and apply the return label. If the original box is not available, kindly use a different box and it will be fine. It is important to make sure the product packaging is not damaged and any old labels are removed or covered. Please pack sharp and fragile items carefully. All items must be returned to us with all tags and accessories.

4. RETURN

Drop off your parcel at your selected returns location.

Please do not forget to send us the reference/tracking number of the returned item so we can trace it.

After your parcel has been received, please allow up to 2 working days for your refund/replacement to be processed. Thank you.