Cancel Unpaid Orders (AU
Hi xxx,
Good day! Thank you for your email and for your purchase with us.
We understand that you wish to cancel the order and we will be happy to do so however if you still wish to complete the payment, kindly follow the steps below:
1. log in to your Crazysales account at crazysales.com.au 2. Click on "My Account" 3. Proceed to "Order History" 4. Click on "View" on the order you want to pay (On the Order History page, if the Status of an order is "Pending", it means the payment has not been confirmed) 5. Choose to either Change your payment method or pay with the method you have chosen before. 6. Fill in the information needed for the payment 7. Click "Submit" or "Authorize Payment"
Please be advised that payment has not been received yet since once the order was processed you will receive an email informing you that the order was made also when the payment has been received. Also, all orders will be canceled within 2 working days that payment was not completed.
Should you need further assistance, please don't hesitate and feel free to contact us. Thank you and have a great day :)
Best regards,
Customer Service Representative