NZ Post
Your order was processed for dispatch on xxxDATExxx via NZ Post with tracking number xxxxxxx.
Normally, the estimated time of arrival is xxxETAxxx business days depending on your location.
For tracking information, please visit: https://www.nzpost.co.nz/tools/tracking or call +64 9 977 0102.
Please NOTE that the tracking number will take approximately 2-3 business days to be activated and to be shown up in the website.
If your item is not delivered by xxxDATExxx, please feel free to get back to us immediately. We will follow it up for you.
Should you have further inquiries, please feel free to email us back.
ETA:
For items coming from NZ warehouse: 2-8 working days
For CN Dropship items and those coming from AU warehouse: 7-15 working days
(Please adjust accordingly depending on what is shown on the listing page or store)
Customer Service Remarks:
Issue Type: Courier/Delivery
Task Category: xxxx
Reference: xxxx
Resolution/Recommendation: Latest tracking update: xxxx, Advised ETA: xxxxx