StraitNz
- Just sent out (1-2 days) Non-traceable:
Your order was processed for dispatch on xxxdatexx via StraitNz with the connote number xxxx.
Normally, delivery takes xxxx business days depending on your location.
To track the item, please check here http://online.straitnz.co.nz/track_connote.asp or contact 09 570 2674.
NOTE: StraitNz collects items from us in bulk, which is why they need to sort them out onto their depots and will be forwarded to the delivery branches. At this stage, the courier's Customer Service will not be able to provide any details regarding the parcel and it is still not traceable. After a parcel has been forwarded to a delivery branch, the tracking details will be activated online (within 1-2 business days) and the courier's Customer Service can then provide you with the whereabouts of your parcel.
If you still do not receive the item by xxxdatexxx, you may contact us back and we would be more than willing to follow it up for you. Thank you very much for your understanding and patience.
ETA:
For items coming from NZ warehouse: 2-8 working days
For CN Dropship items and those coming from AU warehouse: 7-15 working days
- DELIVERED:
Your order was dispatched on xxx via Straitnz with tracking number xxxx.
We have tracked your order and confirmed that it was delivered on xxx, signed for/by xxx.
We do hope that you already got your item.
You may track your item at http://online.straitnz.co.nz/track_connote.asp or contact 09 570 2674.
Customer Service Remarks:
Issue Type: Courier/Delivery
Task Category: xxxx
Reference: xxxx
Resolution/Recommendation: Latest tracking update: xxxx, Advised ETA: xxxxx
