Payment still pending Trade Me

Hi xxxx,

Good day.We hope you're doing great!

We are really sorry for any inconvenience this may cause you. We were able to check your order and confirmed that it is still in pending status due to no payment confirmed. We have now contacted our accounting team to further check your payment and confirmed that we did not receive any. Could you please confirm if this is the bank account you have placed your payment;

Zeaway Limited 01-0129-0254140-00, and could you please provide us a screenshot of the payment transaction you did so we could check further? Hope this helps. We are looking forward to hearing from you soon.

Kind Regards,

xxxxx

Customer Service Representative