How to process refund at the back end
From crazysales
Steps for refund:
1. Go to backend > https://admin.crazysales.com.au/admin.php > click "Customers and orders"
2. Tick the order ID box > input the order ID > then click "Search Now"
3. Click the order ID
4. Click "Add Refund Request"
5. Tick the box for the SKU that needs to be refunded and fill out needed information
6. Click "Submit Refund Request"
