Delivery (Toll-EIZ) GOPAK & VFANG

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Updated Template (11-23-2022)


Thank you for your purchase. Your order was dispatched on xxxDATExxx via Toll IPEC with tracking number xxxxxxx.

Normally, the estimated time of arrival is xxxNORMALxETAxxx business days to your location.

For item tracking, please visit https://www.mytoll.com/ or https://www.myteamge.com/ or contact Toll IPEC at 1300 865 547.

If your item is not delivered by xxxdatexxx, please feel free to get back to us immediately. We will follow it up for you.

Should you have further inquiries, please feel free to email us back.


  • For ETA's, please refer to the postage calculator on the item listing page.
  • Please note if you need to access services provided by Team Global Express (inclusing IPEC, Priority, Intermodal & Specialised, Tasmania, Courier), you will need to access their new portal at https://www.myteamge.com/.


Customer Service Remarks:

Issue Type: Courier/Delivery
Task Category: xxxx
Reference: xxxx
Resolution/Recommendation: Latest tracking update: xxxx, Advised ETA: xxxxx


Sample Customer Service Remarks:

Issue Type: Courier/Delivery
 Task Category: Kayako Ticket
 Reference: BAC-123-23456
 Resolution/Recommendation: Latest tracking update: Picked up from sender 09/10/2024, Advised ETA: 16/10/2024


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