Delivered but Not Received MDDS
Aramex
Hi xxxxx,
Thank you for contacting us.
We are sincerely sorry for the inconvenience. As we checked, it shows that your parcel with tracking number xxxTrackingxxx has been delivered by Aramex on xxxDatexxx. Please refer to the link below for the tracking information:
xxxxxLinkxxxxOfxxxxTrackingxxxxxx
In this case scenario, please try the following:
1. Check with your neighbors or people in your household who may have received the item for you.
2. Check your area as the parcel may have been hidden at a safe place by the delivery man.
3. Contact Aramex on xxxAmramexDepotNumberxxx for more details about the delivery.
If you still could not locate the parcel there, please feel free to get back to us, and we will follow this up and further investigate the delivery of the item.
Best Regards!
xxx,
Customer Service
Australia Post
Hi xxxxx,
Thank you for contacting us.
We are sincerely sorry for the inconvenience. As we checked, it shows that your parcel with tracking number xxxTrackingxxx has been delivered by Australia Post on xxxDatexxx. Please refer to the link below for the tracking information:
xxxxxLinkxxxxOfxxxxTrackingxxxxxx
In this case scenario, please try the following:
• Check with your neighbors or people in your household who may have received the item for you.
• Call your local post office or check with your local post office to see if your parcel is there, we had isolated cases wherein the items are at the post office even though there was record showing delivered, maybe the post office manager signed for you and is waiting for your collection.
• Kindly advise the post office agency that you are asking for 'eParcel' otherwise they would not know which parcel belongs to you.
If you still could not locate the parcel there, please feel free to get back to us, and we will follow this up and further investigate the delivery of the item. Please accept our apology for any inconvenience caused.
Best Regards!
xxx,
Customer Service
