Request for Proof NZ

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Photo

We apologize for the inconvenience that this may have caused. In order for us to work out a solution for you, we need to forward some information to our technical department for checking and confirmation. It would be much appreciated if you could provide some photos that would show more details regarding your concern with your item.

Once we receive this information, we will be able to correctly assess the problem and make appropriate arrangements to rectify your concern without delay.

Thank you for your understanding and cooperation.


Video


We apologize for the inconvenience that this may have caused. In order for us to work out a solution for you, we need to forward some information to our technical department for checking and confirmation. It would be much appreciated if you could provide a short video that would show more details regarding your concern with your item.

Once we receive this information, we will be able to correctly assess the problem and make appropriate arrangements to rectify your concern without delay.

Thank you for your understanding and cooperation.


Video via Streamable

We apologize for the inconvenience that this may have caused. In order for us to work out a solution for you, we need to forward a short video to our technical department for checking and confirmation. Kindly upload the video to this website https://streamable.com/ and provide us the 5-digit code or link of the video so that we can view it on our end. Just follow the steps on how to upload the video below:

Simply grab your smartphone and follow these steps:
- Go to https://streamable.com/
- Click 'Upload video'
- You can then shoot a video / or upload one previously taken

Whilst uploading, a link will appear on the screen with 4-5 digits at the end, for example, streamable.com/123ab. Ensure you allow time for the video to upload fully.

Kindly reply to this email with the 5-digit code or link to the video and we will check the issue as soon as possible. Thank you for your help and cooperation.


Video via IMGBB

We apologise for the inconvenience that this may have caused. In order for us to work out a solution for you, we need to forward photos to our technical department for checking and confirmation. Kindly upload the photos to this website imgbb.com and provide us the link after uploading so that we can see the photos on our end. To upload the photos, simply grab your smartphone and follow the steps below:

- Go to https://imgbb.com/

- Click ‘Upload’

- You can then find the photo you want to upload

Whilst uploading, a link will appear on the screen with the link of the photo at the end, for example, https://ibb.co/1c2b3a1.

Ensure you allow time for the photo to upload fully.

Kindly reply to this email with the photo link and we will check the issue as soon as possible. Thank you for your help and cooperation.