Return for Refund (NZ)

Please accept our apologies for this matter. We will arrange with our courier to collect the item from your address as soon as possible. Please pack the item back to its original packaging and have it ready for pick up. If the original box is not available, kindly use a different box and it will be fine. If you will not be home these days, just leave the package at the front door. Please do not forget to write down the return address and reference number xxxxxx on the parcel:

Zeaway Limited

295 Landing Drive

Māngere

Auckland 2022

Once we receive the item, we will check it right away. If the item is confirmed defective, we will thereby issue a full refund to you. Kindly allow 3-5 business days for your refund to be processed via the original payment method.