StraitNz

Dear,

Good day. We hope you're doing great.

Your item has been dispatched on xxxdatexx via StraitNz with the connote number of xxxx. Normally, delivery takes 3-7 business days. To track the item, please have a check here http://online.straitnz.co.nz/track_connote.asp or contact 0800 844 844 or 09 570 2674.

NOTE: Please be informed that StraitNz collects items from us in bulk, that is why they need to sort them out onto their depots and will be forwarded to the delivery branches. At this stage, the courier's Customer Service will not able to provide any details regarding the parcel and it is still not traceable. After a parcel has been forwarded to a delivery branch, that will be the time that the tracking details will be activated online (within 1-2 business days) and the courier's Customer Service can then provide you with the whereabouts of your parcel.

If you still do not receive the item by xxxdatexxx, you may contact us back and we would be more than willing to follow it up for you. Thank you very much for your understanding and patience.

Kind Regards,

xxx

Customer Service Representative