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Hi xxx,

Good day. We hope all is well.

We have confirmed the payment of $xxx for the item "xxx. Thank you.

However, the total cost of your purchase is $xxx (item price $xxx + postage $xxx ), which means there is a short payment of $xxx.

In order to send out the item ASAP, we suggest that you make up this shortfall via Bank transfer,

Please make the payment of $xxx to our ANZ bank account:

Zeaway Limited 01-0129-0254140-00

Please leave xxx as the payment reference. After you make the payment, please reply to this e-mail to let us know. Once the payment been confirmed, we will send out your item on the next business day.

NOTE: Please be informed that your order will be canceled without your consent if no reply is received within 7 days.

Kind Regards,

xxxx

Customer Service Representative