RMA Reasons
From crazysales
| CASE | REASON |
|---|---|
| If customer received incorrect part/accessory. | OTHERS |
| If warehouse failed to send a parcel. | OTHERS |
| If parts are missing due to damaged packaging. | OTHERS |
| Listing error, delivery issues, not as described. | OTHERS |
| If the box is not damaged or unopened upon delivery but part/s are missing upon opening. | PART MISSING |
| If the item arrived damaged due to delivery process. | DOA / DAMAGED |
| If the part arrived damaged due to delivery process. | DOA / DAMAGED |
| If the item is not functioning or stopped working. | FAULTY |
| If a defect or damage occurred while the item is being used based on instruction or correct procedures. | FAULTY |
| If courier lost the item or parcel. | LOST |
| If warehouse sent the item but courier cannot locate or has no scan of the package. | LOST |
| If warehouse sent wrong item or wrong parcel. | WRONG ITEM SENT |
