Refuse item (Change of Mind - AU)

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Crazysales

We are sorry to inform you that we are unable to cancel your order as it was already sent out after your payment has been confirmed. After an order has been paid, it is sent to our warehouse where our automated dispatch process begins and we are unable to interrupt this process. As an option for you, you can refuse the parcel upon delivery. The item will be sent back to us and under our 30 Day Change of Mind Policy, and we will be more than glad to arrange a store credit to your CrazySales account for the total amount less 20% and less postage. Postage fee is nonrefundable and if the item was sent with free postage, delivery cost will be deducted from the refund amount. You may use these credits for future purchase with us at CrazySales.com.au. Please notify us as soon as you refused the parcel. Thank you for your cooperation.


eBay

We are sorry to inform you that we are unable to cancel your order as it was already sent out after your payment has been confirmed. After an order has been paid, it is sent to our warehouse where our automated dispatch process begins and we are unable to interrupt this process. As an option for you, you can refuse the parcel upon delivery. The item will be sent back to us and under our 30 Day Change of Mind Policy, we will process your item price refund once we receive the item. Postage fee is nonrefundable and if the item was sent with free postage, a 20% postage fee will be deducted from the refund amount. Please notify us as soon as you refused the parcel. Thank you for your cooperation.

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