How to send PayPal Invoice (Special Cases)

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  • Note: This function is used only for special cases like shortfall or redelivery fees for which the buyer cannot pay unless we send a PayPal invoice.
Please ask for approval from your supervisor first.


STEPS:

1. Log in to the correct PayPal account based on the source of the order or store.
2. Go to Tools and select All Tools or Invoicing. 

Pp1.png

3. Find and select Invoicing.

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4. Click + Create.

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5. Fill Invoice number with the Order ID
6. Invoice date do not change / current date
7. Fill Reference with the Order ID
8. Due date = Due on receipt

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9. Fill Bill to: with the buyer's PayPal email address
10. Fill Cc: with the buyer's PayPal email address or email address

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11. Fill Item name with the item title
12. For Enter details description (optional), add for postage fee / for short payment / for re-delivery fee
13. Quantity = 1
14. Price = 0.00
15. Tax = No Tax

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16. Discount = 0
17. Fill Shipping with the amount that needs to be paid

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18. Leave Note to recipient and Terms and Conditions blank

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19. Click Preview and review if all the details are correct specially the total amount

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20. To edit the invoice, click on Edit. To send the invoice click Send

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  • WARNING Please make sure all the details are correct specially the total amount. Make sure to use the correct PayPal account corresponding to the correct store (e.g. Crazysales & OZ-Auction, BestSaver-Outlet, Superb-Mall)
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