Extra Payment
- PayPal/eBay
Hi Customer,
Good day! We have confirmed the payment of $XXX for item "XXX". Thank you.
However, the total cost of your purchase is $XXX which means there is an over-payment of $XXX. In this case, we are happy to refund this extra payment to you via PayPal.
Please allow 2-3 working days for process. Thank you.
Kind regards,
Customer Service
- BPAY
No Bank Details:
Hi Customer,
Good day! We have confirmed the payment of $XXX for item "XXX". Thank you.
However, the total cost of your purchase is $XXX which means there is an over-payment of $XXX. In this case, we are happy to refund this extra payment to you via original payment method. In order to process the refund, please send your details using the following format:
Account Holder's Name:
BSB:
Account Number:
Looking forward hearing from you soon
Kind regards,
Customer Service
With Bank Details:
Hi Customer,
Good day! We have confirmed the payment of $XXX for item "XXX". Thank you.
However, the total cost of your purchase is $XXX which means there is an over-payment of $XXX. In this case, we are happy to refund this extra payment to you. A request has been sent to our accounting department to process your refund to your bank account. Kindly allow 3-5 business days for the refund to be completed. Thank you.
Kind regards,
Customer Service
