CRAZYPOINTS REFUND - CrazySales

$1 = 100 CrazyPoints

If you will refund 500 CrazyPoints, then the refund amount in $$$ is 5.

See steps below:

Steps:

1. Click on 'Add Refund Request';

2. Check related 'SKU#';

3. Input 'Refund Qty',

4. Input 'Refund Amount' in $$$,

5. Provide'Reason' and 'Remark';

6. Choose 'User Points, at the 'Refund to' section;

7. Click 'Submit this Refund Request' and confirm.

8. Check the Pending Refund Request if the amount requested is correct:

---

Summary: How to log refund in the Backend:

1. Click on 'Add Refund Request';
2. Check related 'SKU#';
3. Input 'Refund Qty',
4. Input 'Refund Amount' in $$$,
5. Provide'Reason' and 'Remark';
6. Choose 'User Points, at the 'Refund to' section;
7. Click 'Submit this Refund Request' and confirm.