HOW TO PROCESS AN RA resend order

From crazysales
Revision as of 16:35, 27 March 2017 by Admin (Talk | contribs)

(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search

After creating an RA resend order in RMAgent, the order status remains Pending:

RA01.png

There is no option to select Processing to change the order status:

RA02.png

The postage fee must be fixed first in order for the resend order to become processing:

RA03.png

To fix the postage fee, mark Fixed and change the postage fee to 0:

RA04.png

Provide the Reason and click on Update item information:

RA05.png

The resend order will automatically change the status into Processing.