Click and Collect Orders

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  • Orders with shipping address starting with CnC are click and collect orders.
  • The shipping address must include the necessary details such as buyer's name, eCP and correct address on the parcel's label.
  • Attaching an eCP to a parcel is very helpful when Click & Collect Team are tracking specific transactions if needs arises, if it is removed, the staff will be having trouble scanning the parcel in due to the barcode was unrecognised by the system and the alternative way supposed to be is to input the eCP so that it can be scanned in successfully and the buyer will be able to get a collection code.