1. Address 1 / Address 2 Error
From crazysales
This error is caused by:
- Invalid characters
- Too much number of characters (More than 30 characters each line)
- Wrong abbreviations
- Others
Procedures:
- Put the most important address in Address 1. This should primarily include unit, street number and street name.
- Other information like company name, shop, and the like can either be put in Address 1 or Address 2.
- To decrease number of characters, use abbreviations like "St" for Street, "Hwy" for " Highway" etc.
- Notes and other information like "c/o Tony, staff" or "Please press the doorbell at the gate" can be put at the Address 2
Suggested Template: *1. Insufficient Address
REMINDER:
*Orders with shipping address starting with CnC are click and collect orders.
*The shipping address must include the necessary details such as buyer's name, eCP and correct address on the parcel's label.
*Attaching an eCP to a parcel is very helpful when Click & Collect Team are tracking specific transactions if needs arises, if it is removed, the staff will be having trouble scanning the parcel in due to the barcode was unrecognised by the system and the alternative way supposed to be is to input the eCP so that it can be scanned in successfully and the buyer will be able to get a collection code.
Editor/s:
Willy Balanoyos
