How to process refund at the back end

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Steps for refund:

1. Go to backend > https://admin.crazysales.com.au/admin.php > click "Customers and orders" 


   refund


2. Tick the order ID box > input the order ID > then click "Search Now" 


   refund

3. Click the order ID 


   refund


4. Click "Add Refund Request" 


   refund


5. Tick the box for the SKU that needs to be refunded and fill out needed information 

   refund


6. Click "Submit Refund Request"

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