Main Page

Updates

• TEAM DAILY UPDATES

• IMPORTANT SITES

• QUALITY UPDATES

Products

• Items information

Upselling

• SALES - CONSUMABLE TABLE
• Call flow

Delivery

• Postcode list (no delivery)

Department

• Crazysales
• eBay oz-auction
• eBay UK
• NZ

Process(AU)

• Refunds
• After Sales
• RMAgent
• Returns
• Cancellation
• System Events AU
• How to send invoice(oz-auction unpaid item)
• Authority to leave for FastWay

Templates

• NZ templates

• AU Templates

• UK Templates

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How to "Close requests or cases require your attention"