Paid(1)

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1. Get eBay user ID
2. Go to eBay backend > http://k2b-bulk.ebay.com.au/ws/eBayISAPI.dll?SalesRecordConsole&searchField=BuyerId&message=&guest=1&currentPage=SCSold&searchValues=jane&guest=1
3. Choose "buyer ID" from the drop down list
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4. Enter the buyer ID
5. Click Search
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6. Choose "Cancel order" from the drop down list
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7. Choose "The buyer asked to cancel the order, or there's an issue with buyer's address" from the drop down list
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8. Click "Continue"
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9. Click "Send Refund"

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