Call flow

* How to call customer (up selling)

 - Hi, Good am / pm! This is (Name) in behalf of (Queue), we saw that you ordered a (Item) from us. 
   Just wondering how is the product so far?

 - I see, Thank you for your feedback on the item, btw, do you need extra (XXX) for your item? 
   I can give you a special offer of less (XXX) if you buy now...

 - or you can actually buy (XXX) to use for your product and adds this benefit (XXX)which i can offer less xxx if you buy now.

 (If customer no go)
 - I see, Thank you so much for your time, and just in case you change your mind, you can call me at 03 95480224 loc xxx 
 -and I can help    you process this order and offer you a great deal.

 (Ending Script)
 - Again this is xxxx Thank you for your time and Have a great day ahead!