Delivery via International Registered (4PX) AU
Updated Template: for tracking numbers starting with '4PX'
Upon checking, we found out that your order was processed for dispatch on xxxDATExxx via an International Registered Post named 4PX with tracking number xxxxxxxxxxxx.
For tracking information, please visit: https://track.4px.com/#/
As specified on our listing page, the Shipping Carrier for this item is International Registered Post which means that items will come directly from our suppliers outside Australia and will be shipped directly to you via an international courier. It may take 1 to 2 days for the order to be processed after the payment is confirmed and another 4 to 12 working days for the delivery. The tracking details will be updated online 1-3 business days after dispatch.
Since it's still within the delivery time frame, it would be much appreciated if you could wait for a few more days. In case your item is not delivered by xxxDATExxx, please feel free to get back to us immediately. We will follow it up for you. Thank you very much for your understanding and patience.
Customer Service Remarks:
Issue Type: Courier/Delivery
Task Category: xxxx
Reference: xxxx
Resolution/Recommendation: Latest tracking update: xxxx, Advised ETA: xxxxx
Sample Customer Service Remarks:
Issue Type: Courier/Delivery
Task Category: Kayako Ticket
Reference: BAC-123-23456
Resolution/Recommendation: Latest tracking update: Picked up from sender 09/10/2024, Advised ETA: 16/10/2024