How to Process Refund for Harvey Norman Order

From crazysales
Revision as of 09:59, 29 October 2024 by Admin (Talk | contribs)

(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search

How to log refund in CS Backend:

RefundHN.png

1. Click on Add Refund Request
2. Check SKU to refund
3. Input Refund Qty, Refund Amount, Reason, Remark
4. Choose Harvey Norman at the Refund to section;
5. Click Submit this Refund Request and confirm.
6. Send a Credit Note to Harvey Norman (Except for Cancelled Orders). See Credit Note for Aftersales Refund (Harvey Norman)


See related articles: