How to Process Refund for Harvey Norman Order

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How to log refund in CS Backend:

RefundHN.png

1. Click on Add Refund Request
2. Check SKU to refund
3. Input Refund Qty, Refund Amount, Reason, Remark
4. Choose Harvey Norman at the Refund to section;
5. Click Submit this Refund Request and confirm.
6. Send a Credit Note to Harvey Norman. See Credit Note for Aftersales Refund (Harvey Norman)


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