Delivery via ALLIED EXPRESS

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Updated Template (11-23-2022)


Thank you for your purchase. Your order was dispatched on xxxDATExxx via Allied Express with tracking number xxxxxxx.

Normally, the estimated time of arrival is xxxNORMALxETAxxx business days to your location.

For item tracking, please visit http://www.alliedexpress.com.au/ or contact 13 13 73.

If your item is not delivered by xxxdatexxx, please feel free to get back to us immediately. We will follow it up for you.

Should you have further inquiries, please feel free to email us back.


  • For ETA's, please refer to the postage calculator on the item listing page.



For VFANG Items (Normal ETA)


Upon checking, we found out that your order was dispatched on xxxdatexxx via Allied Express with tracking number XXXXXXXX.

Normally it takes 3-10 working days for the item to be delivered to your location.

For tracking info and delivery issue, please visit http://www.alliedexpress.com.au/ or contact 13 13 73.

If you will not receive it within xxxdatexxx, please email us so we can follow it up. Thank you.

Should you have further inquiries, please feel free to email us back.


Customer Service Remarks:

Issue Type: Courier/Delivery
Task Category: xxxx
Reference: xxxx
Resolution/Recommendation: Latest tracking update: xxxx, Advised ETA: xxxxx


Sample Customer Service Remarks:

Issue Type: Courier/Delivery
 Task Category: Kayako Ticket
 Reference: BAC-123-23456
 Resolution/Recommendation: Latest tracking update: Picked up from sender 09/10/2024, Advised ETA: 16/10/2024


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