Delivery via FAST HORSE EXPRESS

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Thank you for your purchase. Your order was dispatched on xxxDATExxx via Fast Horse Express with tracking number xxxxxxx.

Normally, the estimated time of arrival is xxxNORMALxETAxxx business days to your location.

For tracking information, please visit: https://fh.express/pc/search

Please NOTE that the tracking number will take approximately 2-3 business days to be activated and to be shown up in the website.

If your item is not delivered by xxxdatexxx, please feel free to get back to us immediately. We will follow it up for you.

Should you have further inquiries, please feel free to email us back.


  • For ETA's, please refer to the postage calculator on the item listing page.


Customer Service Remarks:

Issue Type: Courier/Delivery
Task Category: xxxx
Reference: xxxx
Resolution/Recommendation: Latest tracking update: xxxx, Advised ETA: xxxxx


Sample Customer Service Remarks:

Issue Type: Courier/Delivery
 Task Category: Kayako Ticket
 Reference: BAC-123-23456
 Resolution/Recommendation: Latest tracking update: Picked up from sender 09/10/2024, Advised ETA: 16/10/2024


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