Australia
From crazysales
Stores
Process
- Refunds
- After Sales
- RMAgent (OLD)
- RMAgent (NEW)
- Returns
- Cancellation
- System Events AU
- eBay Order Diagnose Toolbox
- How to send invoice(oz-auction unpaid item)
- How to add new info to Catalog/product FAQ's
- Local (Vincent Fang) Items
- How to find order in the backend
- How to send PayPal Invoice (Special Cases)
- How to check the Proof of Delivery(POD)
- Process for GZDS supplied items from China (Steve Ye)
- How to request pickup with ECOM
- Return matrix
- Resolution matrix for wooden furnitures
- Resolution matrix for trampolines
- GUIDES ON CONTACTING PURCHASERS/TECHNICAL
- How to handle eBay cases, Return Requests, and Payment Disputes
- CREATING INVOICES FOR CN DROPSHIP ITEMS
- Process update
- Refund to Wrong Bank Account (Buyer's Error)
- How to Forward an Email via Kayako
- How to Handle Out of Stock Order - AU
