*CHANGE OF MIND

From crazysales
Revision as of 18:35, 9 April 2017 by 103.247.38.250 (Talk)

(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search

Hi xxx,

Thank you for your email.We hope all is well.

We are really sorry to hear that the item does not suit your needs. Since we have the 30-day change of mind policy, we would be more than willing to refund the purchase price back to you but not including the shipping and handling fee since these are not refundable. Kindly send the item back in its original packaging to:

Zeaway Limited Unit B, 18 Noel Burnside Rd, Wiri Auckland, 2025

      • Do not forget to write the reference number "xxx"(RA number) on a piece of paper and include it in the parcel. Please be reminded that our warehouse is located in a commercial area and we may not be able to receive returned parcels sent by NZ post. Therefore we suggest that the item should be returned by a courier. Thank you for your understanding.

Kindly provide us the return tracking number as well so we can keep track of the delivery.

Once we have received the item in good condition, we will process the refund of $xxx back to you via the original payment method.

For more information about our 30-day change of mind policy, please visit: https://www.bestdeals.co.nz/article/faqdetails/15

Kindly keep us informed after the item has been posted back to us. Thank you!We are looking forward hearing from you the soonest.

Kind Regards, XXXX Customer Service Representative