Amazon

Contact Persons

Lucy or Sylvia For technical concerns that need to be addressed by the purchaser we should include Lucy and Sylvia to the convo for them to approve the resolution. - they should know all refund requests (partial/full) for all types of cases.

     	>>>  Please advise them to process a refund via Amazon Remote as we cannot not process the refund on our end.

Ticket Format:

       	Order ID:
       	Sku:
       	Amazon Order ID:
       	Reason why need to refund; Amount