Responding to Notifications - Harvey Norman

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1. Login and check notifications in The Edge. Click the notification bell, then click Orders with unresponded comments

HNnotif101.png

2. Click on the order to view

HNnotif102.png

3. Scroll to the bottom page to see the comments in the Activity section

HNnotif103.png

4. Check the concern and respond accordingly

HNnotif104.png

5. Log notes on CS Backend

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