10. Delivery (UBI)

International Registered Post

Upon checking, we found out that your order was sent out on xxxx via international registered mail with tracking number xxxx.

For tracking information, please visit: http://smartparcel.gotoubi.com/home

Normally, the delivery takes 4-10 working days after dispatch. Since it's still within the reasonable delivery time frame, it would be much appreciated if you wait for a few more days. In case your item is not delivered by xxxx, please feel free to get back to us immediately. We will follow it up for you. Thank you very much for your understanding and patience.

If the item is forwarded to Australia Post:

Upon checking, we found out that your order was sent out on xxxx via international registered mail with tracking number xxxx. On xxxx, it was forwarded to Australia Post with the same tracking number.

For tracking information, please visit: http://smartparcel.gotoubi.com/home and https://auspost.com.au/parcels-mail/track.html

Normally, the delivery takes 4-10 working days after dispatch. Since it's still within the reasonable delivery time frame, it would be much appreciated if you wait for a few more days. In case your item is not delivered by xxxx, please feel free to get back to us immediately. We will follow it up for you. Thank you very much for your understanding and patience.