HOW TO PROCESS AN RA resend order

• After creating an RA resend order in RMAgent, the order status remains Pending:
  

• There is no option to select Processing to change the order status:
  

• The postage fee must be fixed first in order for the resend order to become processing:
  

• If buyer does not need to pay for postage fee, to fix the postage fee, mark Fixed and change the postage fee to 0:
  

• Provide the Reason and click on Update item information:
  

• The resend order will automatically change the status into Processing.