(eBay) order cancellation to get FVF

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  • Cancel the order in eBay backend. This process needs to be done to ALL Ebay orders wherein Change of Mind, Warranty Claims and Ordered by Mistake is observed in the case.
         If no "Cancel Order" option, cancel the order here >> http://res.ebay.com.au/ws/eBayISAPI.dll?CreateDispute&DisputeReason=2&guest=1
  • If customer disagrees to cancel the order
         Record the details here >> https://docs.google.com/spreadsheets/d/11EL6N6Xp_jO15lVRYpYeWgODos1c3DxBXzens2CZ_8Y/edit#gid=2008184689

Step 1: Click this >> Click.png

This will appear >> Appear.png

Step 2: Click "Take Action"


Step 3: Click "Continue" and choose "I want to end communication with the buyer."

Action.png

Closecase.png

Step 4: Click "Close case"