TEAM DAILY UPDATES

10/1

• Start of National Holiday in China, CN will have limited staff up to the 7th of October - Edmund
  

10/2

• As per Chara, the free gift promotion was already stopped. Please tell customers that we offer while supply lasts. - Edmund
  

10/13

• For questions regarding Sugar's items, contact Sugar or Jenny Ye. - Willy
  

10/14

• For every refund processed via eBay backend, still add a refund request in our backend, and notify Eva through RTX to avoid confusion. -John
  

10/15

• This is regarding the Global Outlet items (HQB) . Please be informed that Charles informed us that UBI now can accepts PO BOX address, but if the

courier is TOLL, still PO BOX address is not allowed. -Nikkie
10/23

• For the 30-day money back guarantee(NZ), even if the product is under free shipping promotion, the postage will not be deducted to the refund. We will still process full item price refund. -John