Temu Ask for Proof

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For return request with no proof

Hi xxx!

Thank you very much for purchasing our product. We're sorry to hear you're experiencing issues, as this product has been one of our bestsellers. Rest assured, we'll do our best to help you resolve it. Could you please provide a picture or video of the issue? This will allow our technical support team to address the issue more quickly. We look forward to hearing from you. Apologies again.

Best regards,

xxxx


For product reviews (1-3 star) no stated issue

Hi xxx,

We noticed your recent xxx-star rating and want to sincerely apologize if your item did not meet expectations. Could you please share any issues you encountered so we can resolve this to your satisfaction? Please provide a picture or video so we can address the issue more quickly. Your feedback is invaluable to us.

Best regards,

xxx

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