Difference between revisions of "Documentation"
From crazysales
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Latest revision as of 14:31, 13 March 2018
Call documentation:
--CRAZYSALES: Outbound/Inbound Call duration: 2 mins Date: Details: assisted cx in placing/paying order --EBAY: Outbound/Inbound Buyer ID: Call duration: # mins Date: Details: assisted cx in placing/paying order
Upsell Chat Chat ID: Date: Details: (write down in detail what happened with the upsell)
Upsell Email Email ID: Date: Details: (write down in detail what happened with the upsell)
Note: If no documentation is done no sales. If upsell is done in combination, chat and email please write down in details portion. If you called or cx called with a different number, put number. See samples below:
CALLS
CHAT
EMAIL
