Difference between revisions of "Oversold"
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Latest revision as of 13:11, 13 November 2017
Hi xxxxxx,
Good day! Hope this email finds you well.
Thank you for purchasing our Commercial Ice Cube Maker. Your payment has been confirmed.
However, we regret to inform you that there was an oversold for this item due to stock control error and we will be able to dispatch your order within 10 business days.
We are writing to confirm if you are willing to wait for your item to be dispatched or if you are still willing to proceed with your order. If so, we will process its dispatch within 10 business days.
On the other hand, if you are no longer willing to wait, please advise so we can cancel your order and process your full refund without delay.
Thank you so much for you kind understanding and we are sorry for the inconvenience.
Looking forward hearing from you soon.
Kind Regards,
Customer Service
