Difference between revisions of "Change of mind -Crazysales"

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(Created page with "We understand that you wish to return your order number XXXXX for a refund due to change of mind.<br/><br/> In order for us to immediately process your request, kindly return...")
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Revision as of 08:39, 17 October 2017

We understand that you wish to return your order number XXXXX for a refund due to change of mind.

In order for us to immediately process your request, kindly return the unopened item back to us in good resalable condition with the information shown below, and we will be more than glad to arrange a store credit to your CrazySales account for the item price less shipping. You may use these credits for future purchase with us at CrazySales.com.au

Please make sure that your returned item meets the Terms & Conditions as shown below:

1. Make sure that you are qualified for the 30 Days Change-of-Mind policy. Please click the link for your further reference:
http://www.crazysales.com.au/article/30DayChangeMind. If you approve to this kindly go to the next step.
2. Please complete the RETURN AUTHORIZATION FORM on the link shown below and include it on the parcel to be returned. Kindly write down "Full item price crazypoints refund = XXXXXXX points" at the "REMARKS" section.
http://www.crazysales.com.au/upload/download/czrma.doc
3. Kindly write your RETURNS AUTHORIZATION number which is RAXXXXXXX on the “ORDER ID” field near the sender address in order for us to recognize your parcel.
4. Please make sure that ALL ACCESSORIES (if applicable) that came along the original packaging of your parcel is included upon return of the item back to us for an immediate refund process.
5. Please proceed in sending the item back to us at the address shown below:

P.O. BOX 1016
Springvale VIC 3171
Or
2/5 Brear St, Springvale VIC 3171


In addition, we strongly suggest if you could kindly use REGISTERED MAIL in order to obtain a receipt with tracking number for both parties to immediately locate the whereabouts of your parcel by using the postal service system. This can also provide an assurance that your parcel will be received from our warehouse and that your refund request will be processed on a timely manner.





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