Difference between revisions of "HOW TO PROCESS AN RA resend order"
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(Created page with "After creating an '''RA resend order''' in RMAgent, the order status remains '''Pending''': File:RA01.png<br/> There is no option to select '''Processing''' to change th...") |
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Revision as of 16:35, 27 March 2017
After creating an RA resend order in RMAgent, the order status remains Pending:
There is no option to select Processing to change the order status:
The postage fee must be fixed first in order for the resend order to become processing:
To fix the postage fee, mark Fixed and change the postage fee to 0:
Provide the Reason and click on Update item information:
The resend order will automatically change the status into Processing.
