Difference between revisions of "Refund Issue"
From crazysales
(Created page with "https://admin.crazysales.com.au/admin.php?dpt=custord&sub=new_orders&act=orderdetail&orderID=59794495 Current > Refund will disregard coupon(we refund higher amount than amou...") |
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Revision as of 14:26, 20 January 2017
Current > Refund will disregard coupon(we refund higher amount than amount customer paid)
Update > Calculate refund amount before requesting refund
Formula: Refund amount = Price of product to be refunded – (Discount amount/Total price of all items in order) x Price of product to be refunded
e.g. Order ID 59794495
Refund amount = 69.96 –( 15/111.54 ) * 69.96 = 69.96 - 9.4 = $60.56
