Difference between revisions of "3 Sending an email"
From crazysales
(Created page with "1. For Crazysales: ::A. Create new ticket by choosing AU-Crazysales = Orders ::B. Create an email subject ::C. Use this template: [http://106.75.199.24/mediawiki/index.php?...") |
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Revision as of 09:55, 7 September 2016
1. For Crazysales:
- A. Create new ticket by choosing AU-Crazysales = Orders
- B. Create an email subject
- C. Use this template: On Hold orders
- D. Send the email as Unassigned (Owner), Orders (Type) and Awaiting reply (Status).
2. For eBay:
- A. Get the eBay User ID of customer.
- B. Find order records in eBay Backend
- C. Choose Contact buyer from the Actions drop down.
- D. Use this template: On Hold orders
