Difference between revisions of "Parts request"
From crazysales
| Line 1: | Line 1: | ||
1. Open RMAgent<br/> | 1. Open RMAgent<br/> | ||
2. Click "Add New Case"<br/> | 2. Click "Add New Case"<br/> | ||
| − | 3. Choose "Request" from "Case Type" drop down list | + | 3. Choose "Request" from "Case Type" drop down list<br/> |
4. Input the order ID<br/> | 4. Input the order ID<br/> | ||
5. Click "Fill Data"<br/> | 5. Click "Fill Data"<br/> | ||
Revision as of 12:17, 10 February 2016
1. Open RMAgent
2. Click "Add New Case"
3. Choose "Request" from "Case Type" drop down list
4. Input the order ID
5. Click "Fill Data"
6. Choose the reason from the "Reason" drop down list
7. Specify the part needed in the "Details" box
Sample:
send 1 x part C
8. Click "Save"
9. Click "OK"
10. Click "Upload Photo" if applicable
11. Click "Reload" or "Refresh"
