Difference between revisions of "Without photo"
From crazysales
(Created page with "'''1. Item is less than or equal to $30''' <br/> Ask customer if it does affect main function or judge from customer's email > offer partial refund or full refund > do not sen...") |
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Revision as of 19:55, 4 February 2016
1. Item is less than or equal to $30
Ask customer if it does affect main function or judge from customer's email > offer partial refund or full refund > do not send replacement
2. Item is greater than $30 but is less than $61
Ask customer if it does affect main function or judge from customer's email > offer compensation > if customer refused to take the offer > send back for refund - do not send replacement
3. Item is greater than $60 but not wood product
Ask customer if it does affect main function or judge from customer's email > offer partial refund > if customer refused to take the offer > send back for refund - do not send replacement
